2024
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With over 100 federal agencies subject to FOIA requests and hundreds of FOIA offices whose records are not connected, it has often been difficult for the public to access this information. In line with federal priorities to enhance the customer experience of civic interactions and increase government transparency, the U.S. Department of Justice (DOJ) teamed up with Forum One and our partner, Polydelta, to produce an innovative new search tool that applies artificial intelligence and machine learning to make it simpler for citizens to navigate the complex FOIA system via a friendly, more conversational interface. Launched in 2023, the DOJ called this search wizard “one of the most significant improvements” to FOIA.gov since 2018.
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Yoto
Audio & Radio (Single) - Audio Book
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United Kingdom
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Creative Click Media
Website & Mobile Sites - Business-to-Business (B2B)
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United States
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Forum One
Virtual / Remote Experience - Arts & Culture
Country / Region
United States